Terms & Conditions
The Customers will be deemed to have accepted these Terms if they give instructions or place orders by any means for Work to be done or Goods to be supplied.
All prices shown/given are correct at time of publishing and are subject to change without prior notice.
We accept Visa, Mastercard & American express credit cards. We can also accept debit cards, payments by card will be subject to a transaction fee. Payment by cheque must be cleared before the work will be carried out. Cash on completion of work. Paypal buyer must pay the paypal fee. All services/goods shall be paid for upon completion or in accordance with any credit terms agreed in advance.
MAS Performance shall be entitled to carry out its obligations under this contract by sub-contractors but shall be responsible for the quality of their work.
Completion of work:
We will aim to complete all work on and within agreed times but we will not be liable for delays. Work shall be deemed complete when the Customer is so advised by MAS Performance. We reserve the right to refuse to do work on any vehicle that is deemed to be not roadworthy or unsafe.
If for any reason Work requested by the Customer is not carried out in full MAS Performance will charge reasonable amount for any Work actually done and the then current price of any Goods supplied or fitted.
All software and installation of software is guaranteed, software is guaranteed for 12months for defects any faults found with the software will be rectified, any fault that has found to be not related to the software a charge will be incurred for diagnostics.
No warranty will apply if and to the extent that a defect is caused or worsened by one
or more of the following,
failure to inform MAS Performance of the defect or to have it examined by MAS Performance and a failure to give MAS Performance the opportunity to remedy it.
the Goods/service have been subjected to misuse, negligence or accident or used in a vehicle for racing, rallying or similar motorsports.
Alteration’s in a manner not approved by MAS Performance.
non-adherence to instructions concerning the treatment, maintenance and care of the Goods or a failure to have the relevant vehicle serviced in accordance with MAS Performance recommendations.
repair or maintenance of the Goods by a person other than MAS Performance or a person authorised by MAS Performance.
All vehicles must be maintained & serviced accordingly and free from defects prior to tuning we retain the right to refuse to carry out work on any vehicle that is not in good running condition or roadworthy, we do not accept responsibility for any serviceable item/mechanical part (including turbo’s, clutches/flywheels & engine internals) that fails this is not covered by warranty.
We accept no claim for labour under any circumstances.
We do not guarantee any gains in fuel economy in the majority of cases a gain in fuel economy is seen, due to many unknown factors we cannot guarantee this.
Any refund given will be minus the installation charge and any fuel surcharge or charges we incur. Any vehicle that has a fault that is exaggerated by tuning no refund will be given.